(www.kenzerco.com) owned and operated by Kenzer and Company
Our Commitment to Privacy
Your privacy is important to us. Since our founding in 1993, it has
been our unwavering policy to never sell or trade your personal or
contact information to marketers. We continue to stand by this policy
To better protect your privacy, we provide this notice explaining our
online information practices and the choices you can make about the way
your information is collected and used.
BY CONTINUED USE OF THE SITE AND SUBMITTING OF PERSONAL INFORMATION TO
THE SITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY
POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES
SUBJECT TO THE TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE TO THE
applicable state and federal laws of the United States and the EU
General Data Protection Regulation ("GDPR").
and accuracy regarding the collection and use of an individual's
personal data for which Kenzer and Company may collect and use for
The Way We Use Information
We do use information that we collect about you or that you provide to
us, including any Personal Information:
- To present our Site and its contents to you.
- To provide you with information, products or services that you
request from us. To provide customer service to you, it is necessary
for us to disclose information to other companies that work with us
such as our provider of postal services. We do not share your
information with outside parties except as provided herein and to the
extent necessary to provide you service and maintain our Site.
- To fulfill any purpose for which you provide information.
- To carry out our obligations and enforce our rights arising from
any contracts entered into between you and us, including for billing
- To notify you about changes to our Site or any products or
services we offer or provide through it.
- To allow you to participate in interactive features on our Site.
We may also use your information to contact you about our goods and
services that may be of interest to you. If you do not want us to use
your information in this way, please send us an e-mail stating your
request to firstname.lastname@example.org. If
we have sent you a promotional e-mail, you may also send us a return
e-mail asking to be omitted from future e-mail distributions. Note,
these opt outs do not apply to information provided to Kenzer and
Company via the Site as a result of a product purchase or other
We do not use the information we have collected from you to enable us
to display advertisements to our advertisers' target audiences. We may,
however, use said information for auditing, research, and
analysis to improve Kenzer and Company's products and services and the
Publicly Displayed Information is
You also may provide information to be published or displayed on public
areas of the Site, or transmitted to other users of the Site or third
parties (collectively, "User Contributions"). Your User Contributions
are posted on and transmitted to others at your own risk. If you submit
a product or store review or use a bulletin board or chat room on the
Kenzer and Company Site, you should be aware that any information you
share is visible to other users. Information you submit to one of these
forums can be read, collected, or used by other individuals to send you
unsolicited messages. OWC is not responsible for the User Contributions
you choose to submit. If you delete your User Contributions from the
Site, copies of your User Contributions may remain viewable in cached
and archived pages, or might have been copied or stored by other Site
users. Proper access and use of information provided on the Site,
Moderation of Comments and Posts
The Site allows individuals to post comments on discussion topics on
various forums. We encourage you to share your thoughts as they relate
to the topic being discussed, but please be advised that posts will be
publicly visible; therefore, the Site utilizes a moderation policy for
ensuring posts are appropriate and not harmful to others. As such, we
review and moderate posts according to our stated guidelines below. The
views expressed in posts reflect those of the individual making the
post, and are not intended to be viewed as those of Kenzer and Company.
Kenzer and Company promotes public comments and posts for purposes of
transparency in who we are, what we do, and the services we offer.
However, courtesy and professionalism are to be used at all times by
individuals, thus Kenzer and Company reserves the right to block, hide,
and/or delete, remove posts that:
Unless you have clear permission to do so, please do not submit
copyrighted, trademarked or other proprietary, confidential, and/or
sensitive non-public information. By submitting your posts or other
work, you grant the effectively allow anyone viewing the discussion
forum on the Site irrevocable permission to copy, distribute, make
derivatives, display or perform the poster's work publicly and
- Are deemed obscene, indecent, or profane language.
- Contain threats, defamatory, or derogatory statements.
- Invoke terroristic threats, promote violence, along with any
other offensive material and any other content deemed unprofessional,
unethical or that violates any local, state, or federal law or
- Reveal Personal Information.
- Contain information posted in violation of law, including libel,
condoning or encouraging illegal activity, and revealing classified
information, or posts that might affect the outcome of ongoing legal
- Promote or endorse services or products, including links to
external commercial sites. (Note that non-commercial links that are
relevant to the topic or another post are acceptable.)
- Contain content that is completely off-topic, spam, or intended
primarily to promote a link for purposes of link building.
- Contain any other type of content deemed unprofessional,
unethical or that violates any local, state, or federal law or
To protect your privacy, please do not include Personal Information
that can be used to potentially identify you. Kenzer and Company will
review all posts in a timely manner, and will respond accordingly and
take action for any posts that violate the above-stated conditions.
Browser Information Collected on the
Various elements of data sets may be collected to track the usefulness
of certain actions and to ultimately improve the value to customers of
the Site and Kenzer and Company products. Please note that at no time
does Kenzer and Company not gather, request, record, require, collect
or track any type of Internet users' Personal Information (as listed
above) through these processes.
For site security purposes and to ensure that this service remains
available to all users, the platform for which the Site resides on -
commonly known as a "production environment", utilizes a wide-range of
software tools and programs to for the ultimate goal of ensuring its
confidentiality, integrity, and availability (CIA) - a concept known as
the CIA triad of information security. Tools which are currently in
use, or are to be deployed if necessary for the security of the Site
are to include, but are not limited to, the following:
Except for authorized law enforcement investigations by local, state,
and/or federal agencies, no other attempts are made by Kenzer and
Company to identify individual users and/or their usage habits on the
- Network Security and Network Monitoring: Tools that assist in
securing the network for which the Site resides on. Such tools include
network and perimeter firewalls, web application firewalls, routers,
switches, intrusion detection systems, and other related tools.
- Network Performance: Tools that assist in monitoring all aspects
of the Site, such as performance monitoring for website uptime, etc.
- Other: Additionally, A variety of physical, electronic and
procedural safeguards are implemented for helping ensure the safety and
security of the Site.
The Site may contain links to websites created and maintained by other
public and/or private organizations. Kenzer and Company provides these
links as a courtesy to our users only. When users click on a link to an
external website, they are leaving the Site and are thus subject to the
privacy and security policies and the related terms and conditions of
these external websites.
A cookie is a small file that a website can place on your computer's
hard drive in order to collect information about your activities on the
site or to make it easier to use certain site functions. The cookie
transmits this information back to the website's computer. Many users
do not know that cookies are being placed on their computers when they
visit websites. If you want to know when this happens, or prevent it
from happening, you can set your browser to warn you when a website
attempts to place a cookie on your computer.
gather certain information automatically and store it in log files.
This information includes Internet Protocol (IP) addresses, browser
type, Internet Service Provider (ISP), referring/exit pages, operating
system, date/time stamp, and clickstream data. We may use this
information to analyze trends, personalize your shopping experience,
administer the Site, track user movements around the Site, and to
gather demographic information about our Site users as a whole. If you
then be inaccessible or not function properly.
The Information We Collect
We collect several types of information from and about our customers
and users of our Site, including information:
We collect this information:
- by which you may be personally identified, such as name, postal
address, e-mail address or telephone number ("Personal Information");
- that is about you but individually does not identify you; and/or
- about your internet connection, the equipment you use to access
our Site and usage details.
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information
collected automatically may include usage details, IP addresses and
information collected through cookies and other tracking technologies.
Information You Provide to Us.
The information we collect may include:
The information we collect automatically is statistical data. It helps
us to improve our Site and to deliver a better and more personalized
service. The technologies we use for this automatic data collection may
- Information that you provide by filling in forms on our Site.
This includes information provided at the time of registering to use
our Site, email registrations, posting material, orders, or requesting
further services. We may also ask you for information when you enter a
contest or promotion sponsored by us, and when you report a problem
with our Site.
- Records and copies of your correspondence (including e-mail
addresses), if you contact us.
- Details of transactions you carry out through our Site and of the
fulfillment of your orders.
- Your search queries on the Site.
- Information that you provide through phone, mail and fax
interactions or paper registrations that you submit to Kenzer and
Company via the Site.
- Usage Details, IP Addresses, Cookies. As you navigate through and
interact with our Site, we may automatically collect certain
information about your equipment, browsing actions and patterns,
- Details of your visits to our Site, including traffic data,
location data, logs and other communication data and the resources that
you access and use on the Site.
- Information about your computer and internet connection,
including your IP address, operating system and browser type.
When you interact with Kenzer and Company on our Site or otherwise,
such as when you call our sales or support staff, you may be required
to provide financial information before placing an order through our
Site. For example, we may collect Personal Information relevant to the
situation, such as your name, mailing address, billing address, phone
number, email address, and contact preferences; your credit card
information; and information relating to a support or service issue.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures designed to safeguard and secure
the information we collect online.
No method of transmission over the Internet, or electronic storage, is
100% secure. Therefore, while we strive to protect your Personal
Information with commercially acceptable practices, we cannot guarantee
absolute security. Any transmission of Personal Information is at your
own risk. We are not responsible for circumvention of any privacy
settings or security measures contained on the Site.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For
that reason, Kenzer and Company never knowingly collects or maintains
information at our Site from those under 13, and no part of our Site is
directed at anyone under 13. If you are under 13, do not use or provide
any information on this Site. If we learn we have collected or received
Personal Information from a child under 13 without verification of
parental consent, we will use our best efforts to delete the
information as soon as possible.
How You Can Access or Correct Your
Kenzer and Company will make good-faith efforts to provide you with
reasonable access to your Personal Information for the purpose of
correcting this data. To request updates to your information, contact
us by writing us at the following address:
Kenzer and Company
1659 N Claremont Ave
Chicago, IL 60647-5312 USA
Should you have other questions or concerns about these privacy
policies, please contact
All information accessed through the Site is in compliance with the
required information security mandates of Article 32 of the GDPR.
Specifically, Article 32 mandates the following:
- Implement appropriate technical and organizational measures to
ensure a level of security appropriate to the risk, including inter
alia as appropriate:
- The pseudonymisation and encryption of personal data.
- The ability to ensure the ongoing confidentiality, integrity,
availability and resilience of processing systems and services.
- The ability to restore the availability and access to personal
data in a timely manner in the event of a physical or technical
- A process for regularly testing, assessing and evaluating the
effectiveness of technical and organizational measures for ensuring the
security of the processing.
We may disclose aggregated information about our users, and information
that does not identify any individual, without restriction.
We may disclose Personal Information that we collect or you provide as
We may also disclose your Personal Information:
- To contractors, service providers and other third parties we use
to support our business.
- To a buyer or other successor in the event of a merger,
divestiture, restructuring, reorganization, dissolution or other sale
or transfer of some or all of Kenzer and Company's assets.
- For any other purpose disclosed by us when you provide the
The Site includes hypertext links, or pointers, to information created
and maintained by other public and/or private organizations. As such,
Kenzer and Company only provides these links for your information and
convenience, thus, when you select a link to an outside website, you
are leaving the Site and therefore subject to the privacy and security
policies of these external websites. Additionally, please note the
- To comply with any court order, law or legal process, including
to respond to any government or regulatory request.
agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect
the rights, property, or safety of Kenzer and Company, our customers or
others. This includes exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk
- Kenzer and Company does not control or guarantee the accuracy,
relevance, timeliness, or completeness of information contained on a
- Kenzer and Company does not endorse the organizations sponsoring
linked websites and we do not endorse the views they express or the
products/services they offer.
- Kenzer and Company therefore cannot authorize the use of
copyrighted materials contained in linked websites. Users must request
such authorization from the sponsor of the linked website.
- Kenzer and Company is not responsible for transmissions users
receive from linked websites.
appropriate so that you are aware of what information we collect, how
we use it, and under what circumstances, if any, we disclose it. We
review it frequently. Your continued use of this Site after we make
changes is deemed to be acceptance of those changes.